Privacy Policy – AY SIM Technologies

At AY SIM Technologies (doing business as iSIM / isim.city), we recognize that data protection is important. This privacy policy applies to all products and services provided by us.

Collection of Information

We collect various information when you register with AY SIM Technologies, during your use of our products and services, and when you visit our partners’ websites. We may combine information about you with information we receive from other partners or other companies in order to provide you with a better experience or to improve the quality of our services.

When you register, you are no longer anonymous to us. We automatically receive and record information from your computer and browser, including your IP address, our cookie information, software and hardware attributes, the page you requested, and other standard browser settings.

When you use our services, we send one or more cookies — a small file containing a string of characters — to your device that uniquely identifies your browser. We use cookies to improve the quality of our services, including storing user preferences, tracking user trends, and providing you with a better experience. We may set one or more cookies in your browser when you use our services or any of our partner services.

Our infrastructure consists of servers at multiple data centers owned and operated by us or our partners. All information collected within our services resides in this network of servers.

When you send messages, publish content and materials, or transmit information or emails about our services, we retain this information to process your requests, answer questions about your preferences, and improve our services.

Use of Information

Personal data is used for the purposes described in this privacy policy, including:

Communication with you
Making our services easier to use
Providing and delivering our services
Audits, research, and analysis to maintain and improve services
Ensuring the technical functionality of our network
Protecting the rights and safety of our users
Developing new services
As described in the terms of service of AY SIM Technologies and any Customer Master Agreement

No-Spam Policy

We have a strict no-spam policy prohibiting the use of data collection for sending spam. We do not sell contact information to third parties.

Personal Data Choices

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in any way other than as defined herein and in the terms and conditions of the services offered, we will ask for your consent prior to such use.

Most browsers are set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled. You may refuse to submit personal information, but we may not be able to provide you with those services.

Information Sharing

We only share personal data with other companies or individuals under the conditions described below:

We have your consent.
The exchange of information with subsidiaries, affiliated companies, or other trusted companies for the purpose of processing data on our behalf. These parties are required to process this information in accordance with this Privacy Policy and appropriate confidentiality and security measures.
When required by law, court orders, or enforceable governmental requests.
To enforce terms of use and investigate violations.
To detect, prevent, or address fraud, security, or technical issues.
To protect against harm to the rights, property, or safety of our users, AY SIM Technologies, or the public.
We may share aggregated, non-personal information (e.g., number of users by demographic) that cannot be used to personally identify you.

Information Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These include internal reviews of our practices, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal data to our employees, contractors, and agents who need this information to perform their duties. These individuals are bound by confidentiality obligations, and failure to comply may result in termination and legal prosecution.

Accessing and Updating Personal Information

When you use our services, we strive to give you access to your personal information and to correct it if it is inaccurate.

Changes to this Privacy Policy

Please note that this privacy policy may change from time to time. We will notify you of any material changes by posting the new policy on our website.

📌 Contact Information
AY SIM Technologies (isim.city)
Immermannstraße 22
40210 Düsseldorf
Deutschland

📧 mail@isim.city
📞 +49 176 36 16 71 71